Privacy Policy

1. LEGAL BASIS

In compliance with Law 1581 of 2012 and its Regulatory Decree No. 1377 of 2013, as well as any other regulations that modify or regulate it, the company GLEE S.A.S. (the “Company,” “GLHEE”), a commercial company identified with N.I.T. 900.830.643-1, hereby informs the Data Subjects whose Personal Data is processed by the Company of this Personal Data Protection Policy (hereinafter the “Policy”). This Policy regulates the collection, storage, use, transmission, transfer, circulation, and/or deletion of Personal Data and establishes the legal guarantees that must be granted to all those who adhere to it during the processing of such information.

2. HOW TO CONTACT US

If you have any questions about this Privacy Policy or if you would like to contact GLHEE for any other reason, you can do so through our website https://glhee.com/ or by sending us an email at hello@glhee.com.

3. SCOPE

The Personal Data Protection Policy applies to all employees, clients, suppliers, contractors, partners, and third parties related to GLHEE, as well as to the data subjects and those responsible for the processing of such data.

All organizational processes of GLHEE involving the processing of personal data must comply with the provisions of this policy.

INFORMATION WE COLLECT

3.1 Registration Information

You are not required to provide any personal information to access our website or view the general information we provide. However, we may offer you the opportunity to register with us or join our mailing list and phone directory by completing the registration form available on our website.

3.1(a) Account Registration

While registration is not required to access our website, you must register and create an account with GLHEE to use the Service and purchase our educational courses (“Course”). When creating your account with GLHEE, you must provide certain personal information, including your first and last name, email address, country and/or region of residence, age, and phone number, to receive additional information about our services.

3.1(b) Payment Information

GLHEE accepts payments via bank transfers and cash. Additionally, third-party payment gateways such as ePayco, Bold, PayPal, Stripe, Wise, and Zelle may be used. CLIENTS must comply with the data protection policies and Terms and Conditions of these payment service providers.

3.1(c) Additional Information

As part of the account creation process or participation in certain promotions (e.g., competitions, surveys, newsletters), GLHEE may request additional information about your education and purchase preferences to better understand your needs and enhance your online experience.

3.1(d) Communication Preferences

By completing the registration form and providing your data, you agree that GLHEE may contact you Monday through Friday between 9:00 AM and 5:00 PM. GLHEE will maintain contact with you to provide information about the Service, events, advertisements, or promotions through phone calls, text messages (SMS), messaging services such as WhatsApp and Facebook Messenger, email, or any other digital or analog means of communication. These contact details are the ones you provided at the time of registration.

3.2 Automatic Data Collection

You may visit our website and use some of our services anonymously. Whether you register with us or not, GLHEE may collect certain personal information when you use our services. For example, we may collect information about the type of internet browser you use, the type of computer or operating system, your IP address, connection speed, ISP domain name, and geographic location. If you access our service using a mobile device, we may collect and store one or more Device Identifiers, which are small data files or logical data structures associated with your device to uniquely identify it.

3.3 Testimonials

GLHEE may publish customer testimonials on our website, platforms, and social media (“Website”). By accepting the Terms of Service, you consent to GLHEE publishing your testimonial, opinions, comments, name, and any other representation you may provide.

4. DATA PROTECTION POLICY DEVELOPMENT

4.1 GENERAL POLICY

GLHEE takes appropriate measures to ensure the confidentiality, accuracy, transparency, integrity, and availability of the information and databases of its shareholders, suppliers, applicants, employees, and former employees. Database administrators must fully comply with this Data Protection Policy.

To obtain data subject authorization, an email request should be sent to: hello@glhee.com.

4.2 PRINCIPLES APPLICABLE TO PERSONAL DATA PROCESSING

GLHEE collects, uses, stores, transmits, and processes personal data in accordance with the following principles:

• Prior Authorization: Data processing will only be carried out with the prior, express, and informed consent of the data subject, except where legally exempt.
• Authorized Purpose: Data processing must be aligned with the purposes indicated in this Policy or in the data subject’s authorization.
• Data Quality: Personal Data must be truthful, complete, accurate, up-to-date, verifiable, and understandable.
• Restricted Access and Circulation: Data can only be processed by authorized personnel.
• Confidentiality: GLHEE will implement appropriate measures to maintain data confidentiality and prevent unauthorized access.

4.3 PURPOSE OF PERSONAL DATA PROCESSING

The processing of personal data by GLHEE will be limited strictly to the purposes set out in this policy, including:

• Managing customer transactions and service provision.
• Sending relevant notifications and commercial offers.
• Managing job applications and employment relationships.
• Processing supplier information for contract execution.
• Conducting market research and statistical analysis.
• Ensuring compliance with legal and regulatory obligations.

5. SECURITY

GLHEE implements reasonable security measures to protect data stored on our servers. However, no security system is impenetrable. Despite using advanced SSL/TLS certificates, data transmission over the internet may still be intercepted.

To protect your account information, please keep your password secure. Your password is encrypted in our system, and if you forget it, GLHEE will generate a secure reset link sent to your registered email.

6. THIRD-PARTY ADVERTISING AND LINKS

GLHEE may allow advertisers and third-party networks to display ads. These third parties may use cookies, JavaScript, or other technologies to measure ad effectiveness and personalize ads. GLHEE does not share personal information with these third parties without your consent.

Additionally, our website may contain links to external sites. GLHEE is not responsible for the privacy policies or content of these third-party websites.

7. DATA REQUESTS, COMPLAINTS, AND DELETION

GLHEE will respond to data access requests within ten (10) business days. If additional time is needed, we will notify the requester, extending the response time by a maximum of five (5) additional days.

Data subjects have the right to request corrections, updates, deletion, or revocation of data processing consent. Requests must be submitted via hello@glhee.com.

8.POLICY MODIFICATIONS AND VALIDITY

GLHEE may modify this Privacy Policy at any time, and the updated version will be published on our website.

This Policy is effective as of [date], and personal data will be stored as required by law and business necessity.